Philip Crosby Biography

Philip Crosby Biography

6/18/1926 - 8/18/2001 | 3 Quotes
Professions:  Proposal agent Businessperson
Biography:  

Philip Bayard "Phil" Crosby, was a businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company. As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.

Famous Quotes By Philip Crosby